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Error during the SAP Host Agent installation

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Hello,

 

I need to install the SAP Host Agent in a Windows Server. I downloaded the file for 7.20 version, the latest patch available (level 188): SAPHOSTAGENT188_188-20005735.SAR

 

I´m following the SAP note 1031096 - Installing Package SAPHOSTAGENT

 

When I install the SAP Host Agent, it show me the following error:

 

C:\sap\host>saphostexec -install

Install service

 

Please enter password for user .\sapadm: ********

Check Installation Path ...ok

Copy Executable ...[WARNING] Open service SAPHostExec failed (The specified service does not exist as an installed service.

)

[WARNING] Open service SAPHostExec failed (The specified service does not exist as an installed service.

)

 

Copying...ok

Generate Profile ...ok

Check Upgrade ...ok

Install windows service ...Service SAPHostExec registered!

ok

Check for saphostcontrol ...Register sapstartsrv: "C:\Program Files\SAP\hostctrl\exe\sapstartsrv.exe" -r -soap -p "C:\Program Files\SAP\hostctrl\exe\h

ost_profile" -s SAP -n 99 -U .\sapadm -q -P ********

[ERROR] saphostcontrol registration failed wit exitcode -1

[ERROR] Failed

 

C:\sap\host>

 

 

At Windows services (services.msc) I see two new services but when I try to start both manually it show me an error:

SNAG-0702.jpg

 

I already tried to uninstall the SAP Host Agent using the command saphostexec.exe -uninstall

https://help.sap.com/saphelp_nw73ehp1/helpdata/en/34/b28f7c6ec849c4a8c641beedcf90dc/content.htm

 

I try to install again the SAP Host Agent but it show me the same error!

 

 

Can you help me please?

How can I solve this issue?

 

 

Kind regards,

samid raif


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